Frequently Asked Questions
Everything you need to know about your Plus Skateshop order.
How long will it take for my order to ship?
Most orders are processed within 1-2 business days. Once shipped, standard delivery typically takes 3-5 business days depending on your location.
What is your return policy for skate hardware?
We accept returns on unused and unassembled gear within 30 days of purchase. Please note that decks cannot be returned once they have been gripped or assembled.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping rates and delivery times are calculated at checkout based on the destination and package weight.
Can I track my order in real-time?
Absolutely. Once your order leaves our shop, you will receive an email with a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are the products on your site authentic?
Yes, Plus Skateshop is an authorized dealer for every brand we carry. All products are 100% authentic and sourced directly from the manufacturers.